Patient Satisfaction Survey 2022/23

We would be grateful if you could take just a few minutes to complete a very short survey to help us monitor and improve the services at Leander Family Practice. The survey is completely anonymous.

Thank you for your time.

Did you see a Doctor or a member of the Nursing Team at your most recent appointment?

How easy did you find it to book the appointment you needed?

Did you feel that the Doctor or Nurse gave you enough time and listened to you?

If the Doctor or Nurse has asked you to come back, have you been able to book another appointment easily?

If you couldn't book another appointment, please tell us why?

How helpful have you found the staff on Reception to be?

Would you recommend Leander Family Practice to friends and family?

Please explain why you would or would not recommend Leander Family Practice

Please tell us about yourself?

How old are you?

How would you describe your ethnicity?

Privacy Protection

Information entered into survey forms is used only for the purposes of processing your survey information and is stored and accessed securely by designated staff.

Issues raised in comments may be discussed between relevant members of staff. The information is used for quality monitoring purposes, in line with the expectations of those submitting the feedback.

Any personal information transmitted via survey forms may be anonymised when this is required to ensure compliance with General Data Protection Regulation.

This information is not shared with any external third party organisations.

This information is retained for up to 28 days.

I consent to my information being used for the purposes described above and wish to submit this online form to Leander Family Practice • 949 London Road, Thornton Heath, Surrey, CR7 6JE.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.