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Patient Satisfaction Survey 2020/2021
Call 111 - When it is less urgent than 999

Welcome to Leander Family Practice - Your health is OUR concern but YOUR responsibility.

Please note - we have remained open right through all periods of lockdown since March 2020, but have been following Government guidelines and managing most patients via telephone and video consultations. When a Doctor needs to see a patient they wll be given an appointment to attend the surgery. Our Nursing Team are also seeing patients on a daily basis.

To arrange a telephone or video consultation please call us on 020 3457 8727 or register with the NHS app. We are offering as many face to face appointments as it is safe to do so, for our patients and our staff. 


Thank you for your understanding during this ongoing difficult time.

Doctor Link logo

Please click here to find out about our exciting new way of booking appointments, Doctorlink.

 

Please use the QR code below, either using your camera app or a QR scanner app, to be taken directly to the NHS website for information, advice and a chance to leave a review about our surgery:

NHS QR Code

 

You can also leave us a review on Google Reviews by using the QR code below:

  

Leander Family Practice Logo

National association of link workers member

For Parents/Carers: 

If your child is unwell and you need advice from the practice then please contact us as you usually would.  Please do not delay contacting your practice and seeking advice if you and your child need it. During the COVID19 pandemic, don’t come to the practice – contact us first. Click here for more details. 

 

There have been a lot of changes put in place to Keep You Safe when you visit our GP practice and health services in Croydon. Watch this short video to see what’s changed, what’s different and how we are working to #KeepYouSafeSWL 

https://www.youtube.com/watch?v=IZ4gY4HxJZw 

 

Get the NHS App Download on the App Store or Get it on Google Play

Emergency medication service when you run out via NHS 111:

The NHS CPCS (Community Pharmacist Consultation Service) allows patients' access to an emergency supply of medication if they run out when their GP surgery is closed, or if the usual 48 hour wait means they may be without medication for a period of time. By ringing NHS 111 free a patient may be given the option to attend another healthcare provider locally to collect a limited number of medications, allowing them time to request their medications through the usual channels at their own surgery.

Please watch the animation below for guidance on using the service:

https://www.youtube.com/watch?v=STrmK3K40bI

GENERAL DATA PROTECTION REGULATIONS (GDPR)

New European Data Protection and Privacy legislation came into effect on Friday 25th May 2018. This will affect how we store and use the information we hold about you. Please click on the links on this website, 'Care Data' on the left, and 'Privacy Policy' at the bottom of the page.

You can also see a copy of our updated Privacy Policy here:

Leander Family Practice Privacy Policy May 2018

Stay Well Pharmacy Scheme launched by NHS England

Your local Pharmacy should be your first port of call for minor illnesses. It is estimated that around 18 million GP appointments and 2.1 million visits to A&E are for minor, self-treatable conditions such as coughs and stomach troubles, costing the NHS more than £850 million each year. Please leave your GP and local A&E services for those patients' that are sickest and really need them; start to visit your local Pharmacy for advice and support from qualified healthcare staff who will can easily re-direct you to more appropriate services if they feel it's necessary.

Our NHS is in a critical condition - please help us to make it better!

EPS - Electronic Prescribing Service

Leander Family Practice offers an Electronic Prescribing Service (EPS), a free NHS Service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. If you use a regular chemist/pharmacy for your medications your prescription can be sent electronically from the GP surgery to your nominated chemist/pharmacy.  This is the preferred method for collection of medicines during the coronavirus pandemic. For more information please speak to your pharmacy about EPS now or go to www.hscis.gov.uk/eps. To nominate a pharamcy please look under our repeat prescription tab.

NHS 111 Service

Croydon GP Hubs if you can't get an appointment with your GP call 111 for an assessment or to book an appointment if necessary with a croydon gp hub 8am to 8pm every day all year round

 

Contact Details

Leander Family Practice

Practice News
Health Conditions A to Z
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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