Leander Family Practice has a complaints policy, available on request.
You can fill out a complaints form at reception or address the complaint in writing, to the complaints team at the surgery address or complete our online complaints form.
Should you feel that we have been unable to resolve your complaint satisfactorily, you can contact South West London CCG at:
NHS South West London Clinical Commissioning Group, 120 The Broadway, Wimbledon, London SW19 1RH
Email: contactus@swlondon.nhs.uk
Telephone: 0800 026 6082
Should you still feel that your complaint hasn't been resolved successfully you can then contact NHS England at:
NHSE Complaints, PO Box 16738, Redditch, B97 9PT
E-mail: england.contactus@nhs.net
Tel: 0300 311 22 33