Weekend Access to Services

Information on services on Saturday 16th and Sunday 17th January 2021, between 8am-9pm

We have put on extra services over this weekend if you need urgent medical help that is not a life-threatening, 999 emergency.

This is to help local hospitals and the ambulance service as they are extremely busy at the moment.

To access these services in Croydon please telephone 020 8809 8989 where you will be assessed by a Clinician and offered an appointment if clincially required. This may be a video appointment or a face to face appointment.

Outside of these hours please call 111.

You could also consider using your local pharmacy for non-urgent health advice.

Please only call 999 if it is a life-threatening emergency.

If you are a Croydon resident and you can't get an urgent appointment at your GP surgery, or when the surgery is closed and you have a non-emergency situation, please ring NHS 111 for a telephone assessment so you can be directed to the best service to meet your health needs. If you need to see a GP you will be given an appointment at a local GP Hub - there are currently 3 in the Croydon area - which are open 8.00am to 8.00pm, 7 days a week, 365 days a year. You can also be seen at a GP Hub without an appointment but you may have to wait.

Please look online at www.croydongphub.co.uk for more information.

If you require urgent assistance for an emergency situation you should ring 999.

Alternatively, for non-emergency health situations you may wish to visit a local pharmacy for advice and over the counter remedies. There is also a self-help/self-care app which is free to download, Health Help Now, information on this and other self-management can be found at www.healthhelpnow-nhs.net