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Call 111 - When it is less urgent than 999

Out Of Hours


What to do if you need to speak to a GP this weekend between 8am-9pm.


We have put on extra services over this weekend if you need urgent medical help that is not a life-threatening 999 emergency.


This is to help local hospitals and the ambulance service as they are extremely busy at the moment.


To access these services in Croydon please telephone 0203 976 3994 where you will be assessed and offered an appointment if clinically required. The appointment is likely to be a telephone consultation This service is currently only available to Croydon residents who are registered at a Croydon GP Practice.  


Outside of these hours please call 111. 


You could also consider using your local pharmacy for non-urgent health advice.


Please only call 999 if it is a life-threatening emergency.



Croydon GP Hubs If you can't get an appointment with your GP call 111 for an assessment or to book an appointment if necessary with a croydon GP hub 8am to 8pm every day all year round


If you are a Croydon resident and you can't get an urgent appointment at your GP surgery, or when the surgery is closed and you have a non-emergency situation, please ring NHS 111 for a telephone assessment so you can be directed to the best service to meet your health needs. If you need to see a GP you will be given an appointment at a local GP Hub - there are currently 3 in the Croydon area - which are open 8.00am to 8.00pm, 7 days a week, 365 days a year. You can also be seen at a GP Hub without an appointment but you may have to wait.

Please look online at for more information.

If you require urgent assistance for an emergency situation you should ring 999.

Alternatively, for non-emergency health situations you may wish to visit a local pharmacy for advice and over the counter remedies. There is also a self-help/self-care app which is free to download, Health Help Now, information on this and other self-management can be found at

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